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College Board

NCP - FAQ's (Frequently Asked Questions)

Q: Can my institution sign up for the Noncustodial PROFILE Service after processing has begun?

A: Yes. Any student who has not yet submitted his or her PROFILE, including those who have already registered for PROFILE, will be notified of the Noncustodial PROFILE requirement. However, any of your students who have already submitted the PROFILE Application will not be retroactively notified, nor will their NCP data be reported to your institution if they were previously notified because of another institution's NCP requirement.

Q: When I print the NPR, the data on the right side cuts off. How can I keep this from happening?

A: If you are using Internet Explorer (IE), the approved browser for viewing finaid online, you can adjust your margins by clicking on File > Page Setup in the top left corner of your screen (IE's toolbar). In the bottom right corner of the Page Setup box, change all margins to .25. This will affect everything you view and print via IE.

If you aren't using IE, or do not wish to change your IE default settings, you can ensure that the full page prints in a number of ways:

  • Clicking on print and then changing your print options to print the document at a percentage slightly below 100%. Where this option is found depends on the printer, but may be found under tabs such as "Effects" or "Advanced."
  • Clicking on print and then choosing landscape. This will cause it to print on more pages.
  • Changing your print default settings. How to do this will depend on the printer. This will affect everything you print, but will mean you don't have to change the options each time.

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